The lovestories.com VIPTherapy+ Membership Suite provides you with a range of services including personal online therapy, Internet-Based Cognitive Behavioral Therapy (CBT), specialized counseling in various areas such as emotional well-being, life stages & transitions, relationships & intimacy, personal challenges, and unique & specific concerns. Members also get access to the Member Assistance Program (MAP). There's a horizon filled with opportunities for healing, learning, and connection.

Internet-Based CBT is an innovative approach that combines the convenience of online access with the benefits of face-to-face therapy. It includes guided digital education, videos, assignments, and challenges to help you understand your triggers and develop coping mechanisms. You have virtual access to the TELUS Health CBT platform 24/7, ensuring convenience and accessibility. Note that this is IN ADDITION to personal therapy at no additional cost to you.

Once you become a member, you will be provided with a VIP phone number to access your Concierge within 48 hours. You'll then be matched with your personal therapist. In addition, you will be provided with access to the CBT dashboard and Membership Assistance Program. Instructions will be provided in your Membership area, as well as via email.

The Therapist Match feature allows you to share a few insights about yourself with a TELUS Health concierge live, via phone, who will then introduce you to a therapist who feels like the right fit for your story. Each of the 30,000 counselors in the network holds either a Master's or Doctoral degree in their respective field. You have the flexibility to change therapists at any time, ensuring a personalized and comfortable experience. Whether you're seeking a counselor aligned with your faith, a therapist of a particular gender, or any other unique care that represents a wide array of specialties, your concierge will work with you to meet your needs with unmatched precision and simplicity.

Yes! With some restrictions, you may use the counseling, CBT, and Membership Assistance portion of this service for members of your immediate family living in your household. All participants under the age of 18 must have the consent of a parent or guardian. Restrictions apply, depending on the laws and regulations of your state or province. Please consult your concierge for details.

See below for resources if you are in an emergency and are seeking immediate help:

United States

Emergency: 911
Suicide & Crisis Lifeline: Call or text 988
National Domestic Violence Hotline: 1-800-799-7233
Crisis Text Line: Text "DESERVE" TO 741-741
Lifeline Crisis Chat (Online live messaging): https://988lifeline.org/chat
Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)
Essential local and community services: 211, https://www.211.org/
American Association of Poison Control Centers: 1-800-222-1222
National Council on Alcoholism & Drug Dependency Hope Line: 1-800-622-2255
National Crisis Line - Anorexia and Bulimia: 1-800-233-4357
Veterans Crisis Line: https://www.veteranscrisisline.net

Canada

Emergency: 911
Crisis Text Line (Powered by Kids Help Phone): Text "DESERVE" TO 686868
Crisis Services Canada: http://www.crisisservicescanada.ca/en/
Canadian Association for Suicide Prevention: https://suicideprevention.ca/need-help/--YourLifeCounts.org: https://yourlifecounts.org/find-help/

It's easy when you sign up for our monthly VIPTherapy+ Membership Suite plan. Just enter your payment method and it will be billed automatically each month. No need to stress over missed payments so you can be confident your therapy sessions and services are covered when you provide a valid form of payment.

1 Click on your profile picture/avatar at the top, right-hand corner of the screen.

2 You can make changes to your subscription status under "Active Subscriptions."

3 If you are looking to cancel your subscription, just hit the RED button in the bottom left-hand corner that reads "Cancel" and follow the next prompt to confirm your cancellation by selecting the next RED button that reads "Cancel Subscription". If you hit "Cancel" by accident, you have the opportunity to select the GREEN button that reads "Keep Subscription" at that time. When you cancel, you have access until your current subscription month ends.